Shipping policy

Order Processing

All orders are processed as soon as they are received. Orders are typically prepared and shipped within 1–3 business days after purchase. Once your order has been shipped, you will receive a confirmation email with tracking information.

Please note that orders are not shipped on weekends or holidays.

Shipping Times

After your order has been shipped, delivery times may vary depending on the shipping carrier and your location. Most orders are delivered within 5–14 business days from the date they are shipped.

While we strive to ensure timely delivery, delays may occasionally occur due to factors outside of our control such as carrier delays, weather, or high shipping volumes.

14-Day Delivery Guarantee

If your order has not been delivered within 14 days after it has been shipped, please contact our support team. If the package is confirmed lost or undelivered, you will be eligible for a full refund or replacement.

Incorrect Address

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Tracking Your Order

Once your order ships, you will receive a tracking number via email so you can monitor the status of your shipment.

Lost or Stolen Packages

If a package is marked as delivered but you have not received it, please contact the shipping carrier first. If you still need assistance, contact our support team and we will help investigate the issue.